@article{oai:ritsumei.repo.nii.ac.jp:00014449,
 author = {牧野, 耀},
 issue = {6},
 journal = {立命館経営学},
 month = {Mar},
 pages = {125--149},
 title = {顧客経験に関する研究動向の整理},
 volume = {59},
 year = {2021}
}